AR for Product Labels and Interactive Packaging

8 min read

Today’s customers are becoming more and more sophisticated, so it is much harder to surprise them. Product manufacturers constantly have to strive to increase brand awareness and stimulate sales. This is where an innovative tool — Augmented Reality (AR) — comes to the rescue. With its help, manufacturers can not only attract new customers but also improve the way consumers perceive the brand.

One of the most innovative ways to attract the attention of potential customers is to use AR packaging and AR labelling, which is a new step in marketing. AR labels are already in active use in various industries and bringing a number of business benefits. Are you wondering what those benefits might be? Let’s explore them in this article.

Table of contents:

What Is an Augmented Reality Product Label?

How AR Works With Packaging

Benefits of AR Labels for Business

AR Labels Applications in Various Industries

Future Trends in AR Product Labeling

Final Thoughts

What Is an Augmented Reality Product Label?

The AR label is an innovative way of presenting product information that goes far beyond the traditional printed sticker. It is a special label that “comes to life” when it is scanned by a smartphone or tablet.

Key features of AR labels are: 

  • Instantly turn a simple tag into multilayered digital content
  • Provide much more information than the space on packaging allows
  • Create an emotional and cognitive interaction with the product

How AR Works With Packaging

Imagine turning an ordinary product package into an interactive window into the world of the product. That’s what Augmented Reality does. It turns static packaging into a living, talking tool that helps you communicate with your customers in seconds. 

The principle of AR labelling is very simple:

  1. Visual trigger: A special marker is placed on the packaging that activates Augmented Reality. The visual marker can be a logo, image or symbol. If a QR code is used, the application can be launched directly in a web browser (WebAR), eliminating the need to download the application.
  2. Mobile app: The user opens an AR-enabled mobile app or scans the QR code with their smartphone camera (for WebAR).
  3. Recognition: When the system detects the marker or recognizes the product, it overlays interactive digital content.
  4. Digital content: Customers see 3D animations, videos, interactive information or other multimedia content on the smartphone screen.

AR packaging allows users to explore any product in detail, literally from every angle. An interactive presentation is created to immerse the customer in the brand. He or she will be able to see all the necessary information on each element, with full explanations.

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Benefits of AR Labels for Business

World-renowned brands and market leaders have long been using the full potential of AR technology. These solutions may be more expensive, but they offer significant benefits, which we will discuss below. 

Increasing brand recognition

Let’s be honest, every brand wants to stand out from the competition and be memorable to the consumer. And AR labels do this perfectly! When a customer sees interactive packaging that comes to life when scanned, they instantly become interested in the brand. This approach creates a vivid, unforgettable impression that is much more effective than traditional advertising. The technology works like a magnet for customers and makes them want to share what they see on social networks.

Increasing customer awareness

Looking at the AR label, customers are exposed to much more information about the product than just the text on the packaging. They can see a video about production, watch detailed instructions, and get personalized recommendations. Moreover, AR packaging not only informs but also entertains customers, creating an emotional connection between the brand and the consumer.

Advanced marketing analytics

AR labels are not only a modern technology but also a powerful tool for collecting data on consumer behaviour. Each scan can help provide a brand with valuable insights into what content customers are interested in, at what times they interact with packaging, and what features they use most often. This data allows companies to fine-tune marketing strategies, improve products and personalize communication with customers.

Time saving 

AR labels are a convenient tool that allows potential buyers to instantly get all the information about the product that they need without long searches. With a simple scan, the customer can quickly get instructions for use, watch a video review, or study product specifications. There is no need to turn the package over, look for small text, or call a consultant. AR technology saves precious minutes, making interaction with the product as easy and quick as possible

Reduced packaging waste

AR labels help to significantly reduce the amount of printed materials needed and simplify how information is presented. Instead of multiple inserts, brochures and leaflets, all the necessary information can be placed in a digital format. This not only saves resources but also makes it possible to update content without reprinting packaging.

Digital generation engagement

AR technologies are particularly effective in ‘capturing’ the target audience, especially when it comes to the young customers usually referred to as generations Y and Z. As a rule, they can’t imagine life without gadgets and are interested in various innovations. These consumers are much more willing to interact with brands that use AR and become their loyal supporters.

AR Labels Applications in Various Industries

As you’ve already realized, AR is no longer a futuristic technology but a practical tool that is changing the way we interact with consumers in many different areas. Each industry is finding unique ways to use AR labels and AR packaging. We’ll share some cases below that might inspire your own ideas or convince you to use AR in your industry.

Food and beverage 

Heinz is one of the leaders in keeping up with the times. The food company has brought things impossible to fit on a conventional label together, via Augmented Reality, on a multi-page virtual label that allows customers to read recipes and watch videos of food preparation.

Meanwhile, Pure Origin Coffee has turned ordinary coffee packaging into an immersive journey. When a customer points their smartphone at the AR label, the amazing world of coffee plantations opens up before them. 

Augmented Reality technology allows customers to look beyond the regular label. They can watch a video about the people who grow coffee beans, learn their stories, and see the very fields where the coffee was ripened. What’s more, the brand uses the AR label as a platform for its social mission. Here customers can also learn about projects to support local coffee communities.

An interactive map of the region shows the exact origin of the coffee beans, while professional roasting and brewing recommendations help turn each cup into a true gastronomic experience. 

Wine and spirits

As the technology is still expensive to implement, Augmented Reality on labels is mainly created in limited editions. Market realities are such that it is most common in the beverage industry, especially alcoholic beverages. Advertising of these products is strictly controlled and often restricted by legislative frameworks, so manufacturers have to apply non-standard marketing solutions and try new marketing tools.

For its 150th anniversary, the whiskey maker Jack Daniel’s launched a promotional project using AR. The image on the label ‘comes to life’ in the form of pages of a black and white book. It educates consumers about the history of the brand, the process of distillation and all the stages of production. It also introduces the man behind the brand, Jack Daniel.

The AR label was an opportunity for the Jack Daniel’s brand to delight loyal customers, attract new ones, gain an advantage over competitors and generally resonate with the target audience.

Australian wine brand 19 Crimes has managed to surprise its customers with AR labels. What is so unusual about them? Each bottle depicts an 18th century convict, whose story is animated by an app. When customers scan the label with their smartphone, the character on the bottle comes to life and tells a compelling story. 

Bogle Vineyards’ AR wine label for their “Phantom” line is also very impressive. When customers scan the label with their smartphone using the appropriate app, the label “comes to life” with an interactive ghost-themed experience that fits the “Phantom” branding.

Pharmaceuticals

AR labels in pharmaceuticals solve several critical tasks at once. The buyer can instantly receive detailed instructions on how to use the drug, see an animated diagram of the correct way to take it, and receive warnings about side effects. Moreover, such labels help fight counterfeiting, as each package has a unique digital passport that can be checked with a single scan.

Eternivit is one of the leading brands in the field of children’s healthcare. It produces a range of supplements specifically for children. Knowing how difficult it can be to persuade little kids to take supplements, the manufacturer has turned to Augmented Reality technology. Eternivit uses AR packaging to convince children to take supplements and provide parents with all the information about each product.

Retail and consumer goods

AR labels are becoming more common in retail and fashion, enabling features like virtual fitting and 3D product displays. For example, Zara introduced an AR experience in 2018, allowing customers to scan codes to see virtual models wearing clothes from its latest collection. 

LEGO continues to innovate with AR, offering interactive ways for customers to engage with its products. The company has developed AR-powered apps and packaging experiences. 

In the past, the company came up with an idea to create the LEGO Digital Box. It was a large screen located in Lego shops that allowed customers to scan a box containing a Lego set and see a 3D animated version of the model on the screen. This was a great way for shoppers to see what the finished model would look like before they bought it. The Lego Digital Box was also very helpful for children, who usually have a hard time visualizing the finished model from the instructions alone. 

Future Trends in AR Product Labeling

Augmented Reality technologies continue to develop rapidly. What does the near future hold for AR labelling and packaging? It’s difficult to make predictions, of course. But we are going to try.

  • Gamification of shopping: More brands will turn the shopping experience into a game. Collecting virtual items, quests and contests will attract new audiences and increase the loyalty of existing customers.
  • Integration with voice assistants: Integration with voice assistants such as Siri or Alexa is likely to happen, with the result that AR packaging will allow customers to interact with the product using voice commands.
  • Multilingualism and accessibility: AR labels will be automatically translated into the user’s language. There will also be special modes for people with disabilities — for example, audio versions of content for the visually impaired.
  • Social media integration: Product packs will become portals to social media. Users will be able to share AR experiences, create content, and participate in discussions directly through the product packaging.
  • Advanced analytics: Data from AR interactions can be analyzed using Artificial Intelligence and Machine Learning algorithms. This will allow businesses to gain deeper insights into consumer behaviour and preferences.
  • Green solutions: Physical instructions will be replaced by digital versions via AR. This will significantly reduce the amount of paper and ink, making packaging more environmentally friendly.

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Final Thoughts

Over the years, Hymux Technologies has accumulated a wealth of experience in the field of Virtual and Augmented Reality. We have implemented many AR projects for various industries. Our specialists see how, every year, more and more companies begin to realize the advantages of AR solutions for their products. 

Therefore, we are convinced that AR labels and interactive packaging will soon become not just a trend but a necessary tool of competitive struggle in the market. Companies from various fields,  from food manufacturers to pharmaceutical giants, are already taking the first steps in this direction.

Andrei Kazakevich

Head of Production

To ensure the outstanding quality of Hymux Technologies’s solutions and services, I took the position of Head of Production and manager of the Quality Assurance department. Turn to me with any questions regarding our tech expertise.

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